Returns & Exchanges

At ECO-WORTHY, we stand by the quality of our products and offer a 30-day return window for items in their original condition. We aim to ensure your complete satisfaction with every purchase through a transparent and sustainable return process.

1

Initiate a Request

Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all manuals, accessories, and the RMA form are included to avoid processing delays.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking number for reference.

4

Inspection and Refund

Once our warehouse receives and inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing